Labcyte Inc. is the leader in low-volume liquid handling for the life sciences. We use acoustic droplet ejection and magnetic feedback control technologies to provide highly accurate, fully automated, non-contact dispensing down to 2.5 nanoliters. This green technology provides significantly better analytical results while saving money. The ‘touchless’ technology in the Echo® liquid handlers provides dramatically better answers by eliminating pipette tips and the adsorption of compounds during transfer, while saving hundreds of thousands of dollars in decreased consumables. Accuracy is maintained from first drop through the last for a wide variety of fluids, including many considered intractable by other techniques. The Labcyte DeeracTM and award-winning Echo liquid handlers are used in all of the top 10 pharmaceutical companies, as well as in leading academic and research institutions worldwide. Labcyte technologies have broad applications including the fields of compound management, genomics, proteomics, particle manufacturing, encapsulation, imaging mass spectrometry, and live-cell transfer. Labcyte is headquartered in Sunnyvale, California with offices in Dublin, Ireland and has 42 U.S., 8 European and five Japanese patents and additional U.S. and international filings.
Labcyte Inc. seeks a highly motivated candidate to join its Support team as the Automation & Integration Engineer. This position will report to the Senior Director of Worldwide Support and involves the support and sustaining engineering of laboratory automation equipment and software sold in global markets.
Qualified candidates must be able to work independently and as a member of multi-disciplined CORE development teams, executing tasks on-time and to spec. Development responsibilities may include laboratory design verification testing, collaboration on the creation and publication of new product documentation and being responsible for technology transfer and training materials when moving the new product over to the Support department.
Position Requirements:
• BS/MS/PhD in Engineering or Physics
• 5-10 years of experience in the test, support and best practices for the cost of service in laboratory instrumentation systems
Skills and Attributes Required:
• Demonstrated ability to integrate, test, and troubleshoot electronic, mechanical, and software subsystems
• Experience with Matlab or similar engineering analysis tools
• Superior problem solving skills
• Analytical, methodical, and detail-oriented in planning, troubleshooting problems, and root cause analysis
• Excellent communication skills, both written and verbal.
• Demonstrated contribution in supporting capital equipment instrumentation from concept to market
• Experienced with lab measurement tools for electrical, optical, and mechanical technologies.
• Experience with life science instrumentation
• Valid California Driver’s License
• Valid U.S. Passport
Desirable Skills and Attributes:
• Experience with laboratory instruments, automated liquid handling and/or multi-axis robots
• Ability to write macros and test routines
• Some knowledge of chemistry and good lab practices
• Project management experience
• Good understanding of image or signal processing
• Experience with Visual Basic
• Basic knowledge of C/C++ and/or C#
• Experience using Statistics and/or DOE methods for process optimization
Job Responsibilities:
• Work with Product Core Teams to define and execute the Marketing Requirements Document (MRD).
• Report via Sustaining Engineering how new features and methods are impacting post and current designs.
• Support the R&D team during the testing of new product subsystems or enhancements.
• Assist in executing the design verification test plan
• Develop procedures and procure the required tools necessary for system support in the field
• Train, Support Field Support Engineers, Product Support Agents, Distributors and Customers
• Collaborate with R&D on, and then maintain and enhance product training materials and collateral
• Create and publish product relevant Technical Support Bulletins
• Create and publish the Spare Parts bills of materials necessary to support the product throughout its life cycle.
• Interface with Mfg. and R&D during production ramp-up
• Travel as needed to customer sites for installations, training sessions and problem resolutions.
Location: Position based in Sunnyvale, CA.
Candidates only, no recruiters or agencies.
To apply for this position email: careers@labcyte.com subject line “Automation Specialist”.